Support and Help Channels
A 60–minutes Inquiry Reply Warranty
Each ticket you post to the technical support crew will be attended to within less than 60 mins. All general issues are going to be solved straight away. Nevertheless, if the service request you have posted requires the help of a competent technician, we will forward the ticket to him and will let you know about the delay.
Top–class Tech Help Service
We offer 7 days a week technical assistance through a turbo–fast ticketing program incorporated into your Control Panel. You may write to us whenever you want about any of the programs that come pre–installed on the virtual server, which include the desired OS, the server administration panel and our custom designed Web Hosting Control Panel.
An Informative Help Zone
Each part of the Web Hosting Control Panel that is offered free of cost with your VPS offers an integrated collection of articles. You’ll see a collection of comprehensive how to posts and a selection of step by step video guides that illustrate all the regular web site administration jobs. You can start using them by pressing the Help or Video buttons in the top right corner of each Control Panel section.