1 hour ticket response
We are devoted to offering a prompt and appropriate response to each trouble ticket sent by a client. Our practiced customer support team members will examine your query and will think of the best solution. We offer a 1–hour response time guarantee for all helpdesk tickets. In fact, the average customer support ticket response time has proven to be twenty minutes.
A First–Class Help Desk Support Service
We have a team of web hosting support professionals who are eager to reply to all your queries anytime you are in need of help. The vast majority of our help desk staff members have many years of experience in the cloud web hosting arena, which suggests that you can always count on prompt and exhaustive answers to your concerns.
An Easy–to–Browse Help Center
In the Web Hosting Control Panel you will find an intuitive Help section where you can get quick tips on how to use our services. You can find the answers to your questions in the F.A.Q. archive, find more hints in the web hosting account administration articles or watch the educational video tutorials.