Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Web Hosting Control Panel you’ll find a comprehensive Help Center section featuring many educational articles and regularly asked questions. They are answered by our support team of skilled technicians. Simply type in your question and our clever platform will provide you with the most appropriate answer.

  • Top quality support service

  • Educational Videos

  • We have compiled a collection of instructional video tutorials that visually demonstrate how you can sort out a typical problem connected with your cloud web hosting account. You’ll find the educational video clips in the Help Center.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 help desk support service and a sixty–minute support ticket response time guarantee. Our experienced customer service technicians will be online 24–7 to attend to your enquiries and to deal with any problem that you may chance upon. Just open a trouble ticket from the Help Center and we’ll get back to you extremely quickly.