Customer Support Channels
A 1–hour Response Guarantee
Giving top notch support in good time is our top priority, so we backup each cloud web hosting plan with a 1–hour ticket answer guarantee. As you submit a ticket or post a message, our customer support staff will try all they could do to supply the most adequate solution to your issue and to supply you with help in due time.
A Top–quality Support Service
Our help and support service is offered by a crew of proficient professionals who definitely are ready to reply to your issue quickly. You’ll be able to get in touch with the technical support crew by opening a support ticket from your Web Hosting Control Panel or by posting us an email message. On business days, you may as well contact us on the telephone or make use of the online chatting option.
An Intuitive Help Section
The Control Panel features a wide–ranging know–how base which is included in all areas. In each section, you will find a Help button which will load for you a selection of step–by–step lessons on how to apply a specific feature or execute a certain action. Moreover, we have crafted educational videos that allows you to get a better idea of the Control Panel’s interface.