A 99.9% Server Uptime
Our cloud web hosting platform is based on a solid, enterprise–level hardware configuration and a significantly modified Linux distribution. Thus, irrespective of what your website is, or how many web site visitors you’ve got, or even if there is a distributed denial–of–service attack, our web hosting servers will stay up and running and your websites will stay visible online.
Our cloud web hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee remains unchanged.
A 99.9% Network Uptime
If you want to supply a first–class hosting service, you can hardly rely on the default network configuration in a datacenter. We’ve set up our own custom internal network in an attempt to ensure a hypersonic connection speed with the rest of the world.
And because of this, regardless of which data center facilities you pick: our USA based data center, our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center or our Australia based data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have given our best to lessen all possible risks with our cloud hosting packages and regardless of the fact that our company provides excellent customer support, there are times when the client is just not pleased with what we offer. Or he needs to switch to a more powerful web hosting service, such as a virtual private server or even a dedicated hosting server.
That’s why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not fully pleased, you will get your money back.
24/7 Technical Support
If you’ve ever had to wait around for hours to get a response, you know how frustrating this can be, even more so if your website is on the line. For this reason, our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be here and they will get back to you within 1 hour. And the best part is that their average response time is just 20 minutes!