Many individuals who start using their very first hosting account, or change companies, usually have questions with regard to how particular operations are done or bump into complications when setting up various things like e-mails, site settings, etc. That’s the reason why, lots of hosting companies have compiled documentation with frequently asked questions and problems so as to help their clients get info swiftly and easily. As a result, the help desk support staff can spend more time on actual issues that given customers may be facing, since the solution for the smaller things will be available on the web and clients will be able to easily tackle them without getting in touch with the support staff. Having thorough documentation is quite important, particularly for new customers without any previous experience whatsoever, since the web hosting service involves an array of features and lots of people can become perplexed about what to do. A good knowledge base can both help you do the things that you need and get to know how the hosting service works as a whole.
Extensive Online Documentation in Cloud Web Hosting
If you get a cloud web hosting
account from us, you will acquire access to our in-depth online help documentation where you will find information about just about everything associated with our hosting plans. The topics cover anything from how to create an e-mail account on your handheld device, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-understand fashion and offer elaborate instructions on how to perform a certain task in your Hepsia hosting Control Panel. You can also find info that is not directly associated with Hepsia, for instance one that concerns web-based apps on your PC. The full archive of articles will be located in the Control Panel’s Help section, but those that are related to a specific section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you’ll be able to become aware of de facto everything related to your account.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers
include an elaborate article archive where you can find any info that you may require about our hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve compiled it based on the feedback that we have obtained from our clients throughout the years and, hence, our articles touch on specific problems that you might encounter and present the most effective means of recovering them, for example receiving a 500 Internal Server Error message or being unable to send email messages from your PC although you have the right SMTP server settings. The articles are available in each and every section of the Control Panel and you can access them whenever you need. They can help you broaden your knowledge not only about our platform, but also about the web hosting service in general, as they feature in-depth instructions and general information such as what cron jobs or file permissions are.